| » Introduction | » Cancellation Policy | » Copyright |
| » Credit Card Security | » Disclaimer | » Information Security |
| » Pricing Policy | » Price Promise | » Privacy Statement |
| » Our Contact |
Introduction
all-macau-hotels.com maintain a database of over 100 hotels in Macau. We are gradually making the content of this database available on the Internet for your use to select and book hotels.
Our aim is to provide as much information as possible on hotels in Macau region to allow you to select and book one suitable for your business or leisure travel needs. We are constantly updating our database, however if we do not have details of a hotel you are interested in, please let us know on enquiry@all-macau-hotels.com and we will try and get the details for you.
Once you have selected a hotel you can make a reservation or request more information directly through the web page. Room confirmations are coordinated by all-macau-hotels.com’s travel staff absolutely free via fax or e-mail. We do not charge you a fee for making a reservation. Our highly experienced and motivated workforce enjoys to cater to all your travel needs in Cantonese, Mandarin, English or German. Moreover we deploy a fully computerized hotel and airline ticketing reservation system.
Cancellation Policy
We process all reservations free of charge. However, if you amend or cancel your reservation once the pre-paid voucher is issued, you may be charged 5% from the total sales amount as an administrative fee. If you cancel your reservation less than 3 - 7 working days before your stay or if you do not show up at the hotel, you will be charged 100% of the total paid amount OR for the first unused night.
(As each hotel's cancellation policy varies, we will inform you accordingly upon receipt of your booking form.)
If you need to change your reservation (even when you are already at the hotel), you have to contact a travel agency that represents our service. Full contact information will be provided to you in your pre-paid voucher issued to you. If you do not notify a travel agency specified in your hotel confirmation of any changes, you are liable for the full amount based on your original hotel reservation request.Confirmation
This is not an automatic hotel reservation service. We will make your reservation and send you a confirmation within 2 working days.Payment
A travel agency representing our service will charge your credit card for the hotel room. Consequently, you must not pay for your room at the hotel. At the hotel itself, you ONLY pay for extras such as room service, Pay TV, etc. If you pay for your room at the hotel, you will be doubly charged, once by a travel agency and once by the hotel. In such a situation, you need to contact the hotel directly in order to receive a refund.
Copyright
All materials contained in this website, www.all-macau-hotels.com are protected by international copyright, trademark, and/or other applicable law and may not be reproduced or used for any purpose whatsoever other than for non-commercial, private viewing purposes. No part of the websites may be reproduced in any form without the user's obtaining the prior written consent of the publisher, with the exception that permission is hereby granted for the use of this material in the form of quotations of brief passages in reviews where the source of those quotations is acknowledged.
Credit Card Security
We use the latest technology to protect your credit card information and do not release it to any outside organization. You can place your orders using SSL encryption (the Internet standard for secure transactions) or you can fax your card information to us.
Disclaimer
all-macau-hotels.com and their respective publishers, authors, agents and employees have done their best to ensure the accuracy and currency of all the information on this website contributed by them; however, they accept no responsibility for any loss, injury, or damages sustained by anyone as a result of information or advice contained on the site nor for the results of any travel arrangement originating from this site. The use of information on or derived from this site and any arrangement for travel with person's contacted through the site is made at the user's own risk. We encourage you to verify any critical information with the relevant authorities before you travel. This includes information on visa requirements, health and safety, customs, and transportation.
all-macau-hotels.com and their respective publishers, authors, agents and employees make no representations about the suitability of the information contained in the documents and related graphics published on this website for any purpose. All such documents and related graphics are provided ''as is'' without warranty of any kind, statutory or otherwise. all-macau-hotels.com and their respective publishers, authors, agents and employees disclaim all warranties and conditions with regard to this internet site and the information contained therein, including, without limitation, all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement. In no event shall all-macau-hotels.com and their respective publishers, authors, agents and employees, be liable for any special, indirect, or consequential damages or any damages whatsoever whether in an action of contract, negligence, or other tortuous action, arising out of or in connection with the use or performance of this internet site or of the information and documents contained therein, provision of or failure to provide services, or any other information directly or indirectly available from this website.
The documents and related graphics published on this website could include technical inaccuracies or typographical errors. Changes are periodically added to the information herein. all-macau-hotels.com may make improvements and/or changes in the product(s) described herein at any time. The external links herein will let you leave our site. The linked sites are not under the control of all-macau-hotels.com. all-macau-hotels.com and their respective employees are not responsible for the contents of any linked site or any link contained in a linked site. We are providing these external links to you only as a convenience, and the inclusion of any link does not imply endorsement by all-macau-hotels.com of the site. All views expressed by individuals on this site are their personal opinions and are not necessarily those of or endorsed by all-macau-hotels.com
Information Security
You can enter your credit card information with confidence at our web site. Data is sent via https (hypertext transfer protocol secure) instead of being sent via http (hypertext transfer protocol). 'Https' is the industry standard for secure Internet data transmission.
Pricing Policy
The price quoted to you is correct on the day the information is presented. There are circumstances where the price could change between that quoted and the date you make payment. These are beyond our control, for example actions of governments (e.g. tax changes) or exchange rate fluctuations. If the difference is greater than 5%, we will advise you of the revised amount when payment is made and request that you confirm acceptance of this. We will always try to minimize this and, where practical, absorb the differences.
Price Promise
You pay only a competitive rate for the standard of accommodation you choose. We give you a price promise guarantee that you have the best rates available on the internet. Best rates means we offer competitively low rates coupled with outstanding customer care and service. If you are able to make a comparable booking at a lower price, we will aim to better that price.
Privacy Statement
It is all-macau-hotels.com policy that personal information, such as your name, postal address, e-mail address or telephone number is private and confidential. Accordingly, the personal information you provide is accessible only by designated staff and is only used for the purpose for which you provide the information (such as to book a hotel room). Personal information will not be released to third parties, except if release is required by law, or is pertinent to judicial or governmental investigations or proceedings. There are no other circumstances under which we will provide or sell personal information to third parties.
Our Contact
Phone : (852)2311-8360
Fax : (852)2311-8391
E-mail : enquiry@all-macau-hotels.com
Contact Person : Larry / Ray /Joyce